We found Heidi by chance and we’re extremely happy with her services. She has extremely good knowledge of the city of San Francisco, the neighborhoods–which are good which are bad etc. Heidi set up a tour for us with just a couple days notice which was extremely thorough and gave us a broad spectrum of properties and saved us a lot of time. She seemed to know a lot of the other realtors that were showing the properties and it was clear they all had a lot of respect for her. Her follow-up was always prompt and she got back to us quickly on any questions that came up. The closing process went very smoothly also, her communication with the other realtor and the escrow officer was great. Above all she was always pleasant friendly and eager to help–we would use her again in a heartbeat!