We were so lucky and grateful to work with Heidi! As young, first-time homebuyers with limited funds, Heidi was helpful, knowledgable, and incredibly supportive throughout our process of purchasing a Below Market Rate (BMR) unit in San Francisco. In fact, Heidi took the initiative to contact the seller’s agent of a BMR condo that had just been put back on the market one day before, and because we were the first to see it we were given priority by the Mayor’s Office to purchase it. She made sure we were on top of signing any and all e-documents ASAP and helped us negotiate a tricky situation when the sellers wanted to stay in the home longer than we could wait. On top of all that, Heidi was warm and truly seemed invested in helping us find the perfect home.