In the sizzling Bay Area real estate market, Heidi Mueller of Engel and Volkers brought sanity and focus to our search. Heidi listened to our wishes, needs, and must haves, and helped steer us to appropriate properties. She kept our spirits up after being outbid a few times, and encouraged us to persevere. We always felt Heidi had our best interests at heart. After finding the perfect home, Heidi was always available to answer even our most trivial questions and concerns. Professional, communicative, a skilled negotiator, and all around great realtor. Thank you Heidi for going the extra mile for us! We love our new home!