Heidi was my realtor for a short sale for a condo I had in Oakland, CA. She stepped in after my former realtor recommended her because of her particular expertise in short sales. Heidi and her team had to work the process with my bank for a very extended period of time, dealing with their difficult requirements and propensity to lose documents repeatedly. We lost buyers and had to find new ones several times over because of the bank’s errors and drawn-out schedule. In the end, she was able to rid me of this property and help me get my life back on track. Heidi is a skilled, patient, and relentless realtor – I recommend her highly.